Job Information
BlackRock Vice President, Adoption and Change Management in XTN, United States
About this role
The Vice President of Adoption & Change Management is a pivotal role in Digital Workplace Solutions & Control, tasked with spearheading strategies to enhance the adoption of O365 applications. This position requires a blend of analytical acumen to interpret usage data and creative flair to develop engaging training materials, ensuring a seamless integration of new features and updates for all employees. This role is crucial in fostering a culture of continuous learning and adaptation while driving BlackRock’s digital transformation forward.
Key Responsibilities:
Develop a tailored Adoption & Change Management (ACM) strategy to boost O365 application adoption, leveraging both quantitative (M365 usage reports) and qualitative (employee usage feedback) data.
Create a systematic approach to educate employees on O365’s new features, evaluating existing processes and tools like the Tech Ambassador Program.
Implement the Champions Management Platform app to streamline the management of the change champions program.
Establish a consistent framework to inform employees about significant updates to SaaS applications.
Collaborate closely with BlackRock organizational team members to ensure the transfer of best practices and the development of effective plans and materials.
Qualifications:
Demonstrated expertise in:
Assessing key user impacts and crafting a bespoke ACM strategy.
Producing ACM materials, including communications (articles, speaking points, educational videos), and training resources (job aids, reference guides, training outlines).
Analyzing usage metrics to refine ACM strategies. Establishing and managing a change network as part of the ACM strategy.
Partnering effectively with essential project team members.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock (http://careers.blackrock.com/) | Twitter: @blackrock (https://twitter.com/blackrock) | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.