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BlackRock Vice President – User Experience Designer (New York) | BlackRock in New York, New York

Vice President – User Experience Designer (New York) | BlackRock

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Vice President – User Experience Designer (New York)

New York, US


About BlackRock

BlackRock’s business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients—period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future.

That’s why investors of all kinds have made us the world’s largest asset manager, entrusting us with trillions of dollars, and it’s why companies, institutions and global governments come to us for help meeting their biggest financial challenges.

Job description


About this role – Vice President – User Experience Designer

BlackRock’s iShares is the #1 Exchange Traded Fund (ETF) provider globally with over $1 trillion in assets under management and approximately 37% share of the global ETF market. With more than a decade of ETF innovation and expertise, iShares is a trusted leader in the ETF industry. We serve investors of all sizes, including advisors, personal investors, wealth managers, banks, asset managers, pensions, and insurers. The platform offers clients a comprehensive range of products that provide precise, transparent and cost-efficient access to a full range of asset classes and global markets.

Job background

We believe the future of ETF distribution is digital. As ETF adoption skyrockets around the world, we have a unique opportunity to shape the future of the investment industry. We are on a mission to transform, to inspire and champion investor progress by creating the most trusted, valued and relevant digital experience. Are you with us?

*Role Description:


We are looking for a Vice President – User Experience Designer. This role is responsible for championing and practicing user-centered design principles and methodologies while designing and enhancing websites and mobile experiences across iShares’s digital ecosystem.

More specifically, you will:

  • Transform ideas, business opportunities, research and creative vision into tangible experiences that provide clear, usable, useful and desirable outcomes for users

  • Champion user-centered design principles, and rely on these principles to create experiences that meet user needs (while simultaneously addressing business goals)

  • Work closely with business partners to develop scenarios, personas, storyboards and user journeys

  • Collaborate with key project team members, including designers, product managers and technology leads to deliver end-to-end solutions 


  • Must have 5-7 years professional experience as a practicing designer in either product related or agency environments designing consumer facing applications, websites and mobile experiences

  • Strong portfolio of previous professional work with clear understanding of your role and contributions on each project.

  • Expert in developing wireframes, site maps, user journeys

  • Expert in documenting work including annotations, prototypes, functional specifications

  • Skilled in designing and prototyping with one or more tools such as Sketch, Framer,, Flinto, or Invision

  • Skilled in all aspects of visual design from concept to production

  • Strong understanding of content

  • Experience using lean/agile product development models

  • Ability to interface with development teams to ensure design delivery meets high quality standards

  • Effectively act on internal feedback, user testing results and learnings to iterate designs that deliver more value for the user and business

  • Previous experience with workshops – facilitation and/or planning

  • Strong presentation skills in explaining interactions, scenarios and story boards 

  • Experience facilitating or assisting user research and user testing – and subsequently identifying user needs, actions, behaviors and emotions through research

  • Strong story-telling and presentation skills in explaining interactions, scenarios and story boards

About BlackRock

BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of September 30, 2019, the firm managed approximately $6.96 trillion in assets on behalf of investors worldwide.

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BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

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Team background

We are working with Big Data, creating new digital products and always looking for a chance to disrupt our industry for the better. There is a real sense of purpose to our work in that we’re innovating to solve some of the world’s most complex challenges in order to help more and more people achieve financial well-being.

BlackRock is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to equal employment opportunity to all applicants and existing employees and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEO is the Law poster here at and its supplement here at . The pay transparency policy is available here at .

BlackRock is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.