BlackRock Jobs

About this role

BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of June 30, 2023, the firm managed approximately $9.4 trillion in assets on behalf of investors worldwide!

About Client Experience

Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars:

Client Experience Delivery- client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, Wealth- differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, Client Experience Operations- core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and Client Experience Transformation- accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management.

Team Overview

The Product Implementation Team sits within the CX organization , supporting the delivery of new fund & share class launch events as well as critical fund change activity such as investment guideline updates and benchmark changes. The successful candidate will be responsible for leading coordinating internal BlackRock teams (sales, portfolio management, investment operations, and corporate functions) across EMEA to Implement and deliver changes to BlackRock funds.

Role Responsibility:

• Manage product delivery projects across different asset classes for mutual funds. These can include fund launches, share class launches and fund changes.

• Coordinate with a host of internal and external collaborators which includes but not limited to, Fund accounting, Transfer agents and external data vendors. in the delivery of new product launches.

• Build and maintain successful relationships with the project delivery partners, including Global Product Group, Sales COO, as well as representatives from other functional areas, e.g., Operations, Compliance, Marketing, Legal, Product Governance.

• Provide critical control functions such as requesting/receiving sign-offs from key functions in advance of launches/changes becoming effective and incorporating service level agreements into credible end-to-end timelines

• Participation in the development and implementation of continuous improvement of the control environment, policies and procedures, looking for ways to innovate and drive the business forward, delivering an outstanding client experience.

• Ensure accuracy of the data provided to external parties like Transfer agents, Morning star, Fundinfo and other vendors

• Chair Weekly stakeholder calls which multiple operational business partners.

• Foster a diverse and inclusive working environment that enables effective corroboration with not only team members but also internal stakeholders

Experience:

• 1-2 years of experience in the fund administration field.

• Experience with attention to detail

• Excellent communication skills

• Proficiency in English - verbal and written, knowledge of any other European language is a plus

• Excellent solid understanding of Microsoft software such as Outlook, Word, Excel and PowerPoint and Information Technology skills

• Strong client service skills and a passion for delivering service excellence

• Strong interpersonal skills and be confident, friendly, and respectful individual with excellent written and verbal communication skills, comfortable liaising with clients and colleagues at all levels.

• Excellent attention to detail and analytical skills with an interest in problem solving and willingness to exceed for clients

• Motivated, diligent and results driven

• Strong planning and organizational skills with the ability to manage and control their own priorities to meet deadlines.

• A passion for the financial markets

• A good teammate, able to integrate and build rapport quickly

• Understanding of process governance

#EarlyCareers

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock (http://careers.blackrock.com/) | Twitter: @blackrock (https://twitter.com/blackrock) | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.